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  • COARSE FISH GIFTS
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FAQs

1. How long is delivery

Delivery varies depending upon job.
Our off the shelf items in singular and photo gifts are usually despatched within 2-3 days (or sooner): personalised items may take 5-7 working days.

For large embroidery runs, delivery times will be discussed during the project. However, we can deliver 1,000's of embroidered items within just a few days if required.

2. What format artwork do you accept

All processes we use rely on the highest possible artwork at the beginning of the job.

For photo gifts, supply JPEG image at max resolution you can. The better the image supplied, the better the finished product.

For embroidery: again, high resolution artwork a must to create the best possible digitized file for embroidery.

All formates accepted: JPEG, TIFF, BMP, PSD, AI, PDF, CXD

3. What is FLB & FRB

FLB = Front Left Breast area of garment


FRB = Front Right Breast area of garment

4. Member registration

I've registered on the site but not received the verification email?

Quite often, email servers will transfer emails to your spam/junk folder that it thinks are spam. This often includes user registration returns. Email account holders with HOTMAIL, AOL, GMAIL and ME should check their spam folders for the verification email before attempting re-registering.

Alternatively, just contact us and we can sort it for you