Terms & Conditions

About Us The PrintBiz are completely dedicated to your total satisfaction.

If you have any suggestions or comments please email us using the link on contact us. THIS ADDRESS IS THE REGISTERED OFFICE ADDRESS AND ACCOUNTS TELEPHONE NUMBER.  Our Contact details: The PrintBiz , 8 Swimbridge Lane, Furzton Lake, Milton Keynes, MK4 1JT, United Kingdom Phone: 07767 711167 Email: sales@theprintbiz.com VAT No. 861402742 Making A Purchase Making a purchase could not be easier.

SALES ENQUIRIES - THE PRINTBIZ, THE OLD LAMBING SHED, DODLEY HILL BARNS, STATION ROAD, SWANBOURNE, MK17 0SR

Just browse our store, and add any items that you wish to buy into the shopping cart, entering the text or image as you go. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

We reserve the right to alter the pre-designed t-shirts without prior notice to the customer. Non Account Customers: Payment by cheque with order, credit card or cash on collection. Account Customers: Strictly 30 days from date of invoice. Credit accounts will automatically placed on hold where invoices are overdue for payment. Returned or re-presented cheques will incur a £25 administration charge. All goods are subject to availability. No returns accepted on any personalised items. Any shortages or non-delivery to be notified to us within 24 hours so that we can make a claim against our carriers. All goods remain the property of The Printbiz until such time they are paid for in full. Any payment by cheque will have to be cleared before goods are produced. Prices quoted do not include carriage. Carriage charges will be shown in full when purchasing online or will be quoted by phone/email at time of order.

Sending Your Logos and Images - If you cannot send your image within the web pages, please send to us once you have made your purchase quoting your order number. Digital Files: All artwork to be a minimum of 300dpi - however lower resolution digital camera images are accepted - we shall contact you should we feel there is a quality issue. Artwork Formats accepted: PSD, EPS, JPG, TIFF, BMP Original Photos are accepted and will be scanned free of charge and returned with your order. Original paper artwork will also be scanned free of charge and returned with your order. Any spelling mistakes of names etc we can not be held liable for. We will however, endeavour to check all artwork thoroughly before production. Clothing - Sizes are a guide only.

Artwork is accepted on the belief and understanding that the provider of the artwork is the copyright owner or has full permission from same. Obviously there are certain brands and items we will automatically reject- football teams etc as the ownership of the brand is well known. 

Any disputes arising from artwork will be referred back to the supplying customer on the understanding they have knowingly supplied artwork on the understanding and belief they are the copyright holder.

Please note that we will embroider and print onto customer supplied garments, however, we cannot be held responsible for any damage to the garment during the process of embroidery and printing in the event of a machine/garment failure. We will not be liable to replacing that garment, but will embroider and print a customer supplied replacement free of charge. Payment and Production - Due to the nature of the personalised gifts your credit card will be charged prior to the production of your goods.

If payment is made by cheque, production will commence on clearance of the cheque. Prices are subject to change without notice and will be charged in GBP £ Pounds Sterling . Shipping And Handling All Items £4.50 per order except: Umbrellas: £4.50 Directors Chairs: £7.00 For orders over £100 postage is Free of Charge Please allow 4-6 days from receipt of order (or from clearance of cheque) - For urgent orders please call for availability. Breakages on delivery: Any items delivered damaged should be notified to us within 24 hours of receipt so that we can claim against our carriers. Replacements will only be sent that match the above time guideline. Tax Charges All orders include 20% VAT, and a full VAT invoice will be sent with your order. Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. Guarantee Quality of Print: All goods will be produced to the same high quality of production as long as our guides for artwork are met: see above. Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 07767 711167 or write to us at The Printbiz 8 Swimbridge Lane, Furzton, Milton Keynes, MK4 1JT Privacy Policy The PrintBiz do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Only disclose information to third-parties for goods delivery purposes

Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm In the event of a dispute, which cannot be resolved without recourse to law, the appropriate jurisdiction will be that of England & Wales.

Any items that are personalised can not be returned except for exchange to another size. Take care when ordering. Sizes quoted are the manufacturers guide sizes.

Items for exchange to another size can be returned to: The Printbiz, The Old Lambing Shed, Dodley Hill Farm, Station Road, Swanbourne, MK17 0SR. Items to be returned at purchases cost.